Bn88 FAQ — all your questions answered in one place

Bn88 strictly No one under the age of 18 is permitted to use the platform. Date of birth is required at registration, and the system verifies your age automatically.

Even after registration, you may be asked to verify your age again at any time using your National ID (NID) or birth certificate — particularly before your first large withdrawal. If verification fails, the account will be suspended and any deposited funds will be returned.

If bn88 is used on a shared family device, keep your account protected with a PIN or password to prevent minors from gaining access. For more information on responsible betting and the protection of underage users, Responsible Gambling page Read more.

For details on how to deposit on bn88, Minimum amount ৳300 (three hundred BDT) — This applies the same way across all three methods: bKash, Nagad, and Rocket.

There is a special benefit for first-time deposits — to claim the welcome bonus, you may need to deposit a minimum amount (usually ৳500 or more), which also determines the maximum bonus you can receive. It is worth checking the promotions page before making your first deposit.

There is no maximum deposit limit, though large transactions in a single day may require identity verification. For full details on how to make a deposit, Payments page See.

The full registration process at bn88 typically takes 2–3 minutes Done. What you'll need:

• Full Name — Enter your name exactly as it appears on your National ID.
• Mobile Number — an active Bangladeshi number registered in your name; required for OTP verification.
• Email address — For password resets and notifications.
• Date of Birth — To confirm you are 18 or older.
• Password — At least 8 characters, combining uppercase and lowercase letters with numbers.

Once you submit the form and enter the OTP sent to your mobile, your account is activated instantly. No documents need to be uploaded — though NID verification may be required later before larger withdrawals. For full registration details, the registration page See.

Bn88 typically on withdrawals No extra charges apply — Whatever amount shows as your winnings is exactly what gets transferred to your mobile banking. That said, bKash or Nagad may apply their own standard service charges on mobile banking transactions — this is not a bn88 fee, but each provider's own policy.

Limit information:

• Minimum withdrawal: ৳500
• Maximum daily withdrawal: up to ৳50,000 for standard accounts; higher limits are available for verified VIP accounts.
• Withdrawals can only be sent to a mobile banking number registered in your own name — transfers to another person's number are not permitted.

A specific wagering requirement must be met before withdrawing from your bonus balance. For full transaction details, Payments page See.

The following bn88 policy applies when a match is cancelled or abandoned:

• Full Cancellation: If a match is cancelled or abandoned before it starts, or before the specified overs or minutes have been completed, the full stake is refunded to your account.
• Abandoned after partial play: For cricket, settlement may be based on the result at the point of abandonment if at least 5 overs have been bowled; for football, if at least 45 minutes have been played — subject to the rules of the sport.
• Rescheduled: If a match is rescheduled, the bet is generally cancelled and the stake is refunded.

In an accumulator bet, if one event is cancelled, that selection may be removed and the remaining selections will continue, or the full stake may be refunded. For the specific rules, Terms & Conditions Visit the page.

There are several common reasons an account may get locked, and each has its own solution:

• Repeated incorrect password attempts: After 5–6 incorrect attempts, your account will be temporarily locked for security reasons. Wait 15–30 minutes and try again, or click "Forgot Password?" to reset it.
• Unusual login detected: When a login attempt is made from a new device or an unfamiliar location, the system secures your account automatically. Simply use the verification code sent to your registered number to unlock it.
• Verification hold: If identity verification or age confirmation is pending, some features may be restricted. Simply uploading your NID will resolve the issue.
• You have self-excluded: Your account cannot be opened before the designated time — this is an intentional security measure.

If none of the above steps resolve the issue, support@bn88.expressEmail us or connect via live chat on the website. Providing your account number and registered mobile number will help our support team assist you faster.